FIX: Mail App is not working in Windows 10

by Ivan Jenic

Passionate most all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into agreement this operating arrangement, with a specialization in drivers and... read more

  • If the Windows ten Mail app is not working, you must be really frustrated because you can't transport and receive e-mails.
  • A problem with the app or a connection issue may cause the Windows x email problems.
  • You can go around this issue by using a tertiary-political party e-mail client for your PC.
  • Updating and resetting the Mail and Calendar app may also exist a way of fixing the issue.

Mail App is not working in Windows 10

Microsoft improved a lot its built-in Mail app in Windows 10. Simply even in the improved version, some people are reporting that they're unable to receive emails or even open up the app.

And so, nosotros prepared a couple of solutions, which, we hope, will be plenty for solving the Windows 10 post not working trouble.

Not beingness able to run the Mail app tin can exist a big problem, and users reported the following issues besides:

  • Windows ten Mail app not opening – Many users reported that the Mail app won't open at all due to this trouble. If your Mail app is not launching, you might desire to check some of our solutions.
  • Windows 10 Post app not syncing – Another similar problem that occurs is the disability to sync your mailbox. This problem volition brand your Post app almost unusable.
  • Windows 10 Mail app crashing – Many users also reported that their Mail service application is frequently crashing. According to them, the awarding normally crashes on startup, so they are unable to use information technology.
  • Windows 10 Postal service not receiving emails – Another mutual problem with the Postal service app is the inability to receive emails. This can be a serious issue, just you should be able to solve it with our solutions.
  • Post app is not working in Windows 10 keeps endmost, crashing, shutting downwards – Some other like problem that users reported is the frequent crashing of the Mail app. According to users, the application keeps shutting down making users unable to read or send emails.
  • Mail app is non working in Windows 10 keeps freezing – As well the inability to starting time the Mail app, many users also reported that their Post app is freezing. According to them, they are getting stuck on a splash screen, so they take to manually end the application.
  • Mail app not updating – Many users reported that they aren't able to update their Mail app at all. With the inability to access the Mail app fixing this problem might be hard.
  • Post app not starting Windows 10 – Common problem that also occurs is the inability to get-go the Post app. Co-ordinate to users, information technology seems that Post application crashes every bit soon as users try to launch it.

That being said, the same upshot appears for users running Windows 11, which makes this problem seem unbeatable even with an OS change, simply don't worry, as we've compiled the best solutions in this guide.

How tin can I fix the Windows ten Mail service app not receiving emails?

In the following video, we are going to prove you how to fix the Mail service App not working after Windows 10 Update.

We recommend you to read further after watching the video for the complete guide.

1. Install another e-mail client

The eastward-mail client recommended below is quite similar to the Windows native solution in terms of ease of use.

Information technology brings stronger and more than complex capacities to shine your emailing experience altogether.

This email client features an uncluttered and very intuitive interface that will allow yous to easily manage your emails, attachments, and contacts in one unified Inbox.

By calculation integrations to the table, yous will savour a plethora of functionalities to cover all your advice needs.

Let's quickly look at its key features:

  • Easy emails and contacts direction from a unified Inbox
  • Customization options (numerous free color themes, different Windows-adapted layouts and more)
  • Seamless app integrations (Facebook, Twitter, Whatsapp, Dropbox, Google Calendar, Asana and more)
  • Snooze feature to separate and prioritize your emails
  • Custom Sounds notifications for incoming and outgoing emails
  • Intuitive keyboard shortcuts for archiving, composing, replying, and forwarding
  • Multi-language 24/7 gratuitous back up

Mailbird

Why settle for the Postal service app? Get more options with the same ease of utilize from Mailbird!

2. Cheque your privacy settings

  1. Go to Start Menu and open the Settings app.
    Windows 10 Mail app not opening
  2. Get to the Privacy department.
    Windows 10 Mail app not syncing
  3. Navigate to Calendar in the left pane.
  4. Check Let apps access my calendar.
    Windows 10 Mail app crashing
  5. Then, under Choose apps that can access calendar, bank check Mail service.

Windows 10 is well-known every bit an operating system that collects a lot of info and data from you, fifty-fifty your personal data.

But it also offers y'all a huge variety of privacy settings, as you tin can forbid Microsoft'southward admission to nearly every feature of the system.

1 of these features is also a Calendar app, which is tightly continued to the post app. So, if y'all blocked Microsoft'due south access to the calendar app, your mail service app won't work as well.

As you can estimate, the solution to this issue is very uncomplicated, you lot just need to go to settings and enable Microsoft'southward access to the calendar app.

Restart your figurer, and attempt to run the mail app again, everything should work fine. But if it doesn't you tin try the solution beneath, as well.

3. Change to secure connection

  1. Open the Mail app.
  2. Click on the Settings icon in the bottom left corner.
    Windows 10 Mail not receiving emails
  3. Go to Manage Accounts.
    Mail app is not working in Windows 10 keeps closing
  4. Click on your business relationship and become to Change mailbox settings.
    Mail app is not working in Windows 10 keeps crashing
  5. Brand certain that Server requires encrypted (SSL) connexion and Email, under Sync options are checked.
    Mail app is not working in Windows 10 keeps shutting down

You also might consider switching to a specific mail client which will requite you fewer troubles.

If you changed the privacy settings and everything else is correct, simply you're still unable to receive mails into your inbox, try to prepare the Mail app to use the secure connection.

4. Update the Postal service awarding

If the Mail app is non working in Windows 10, you might exist able to fix the trouble but by updating it.

Many users reported this trouble, and according to them, updating the app to the latest version can gear up this issue.

After updating the Mail app to the latest version, the problem should be fixed and yous'll be able to run the Postal service app without any issues.

v. Install Windows updates

  1. Press Windows Key + I to open the Settings app.
  2. When the Settings app opens, navigate to the Update & security section.
    Mail app is not working in Windows 10 keeps freezing
  3. At present click on Cheque for updates push button.
    Mail app not updating

To keep your PC safe and stable, it's necessary to install Windows updates. According to users, they managed to gear up this problem simply by installing the latest Windows updates.

If the update procedure gets stuck, cheque out the quick and easy steps in this amazing guide.

By default, Windows 10 automatically installs the updates in the background, simply sometimes it tin can happen that y'all skip an important update.

Windows volition now bank check for available updates. If whatever updates are available, Windows will download them in the background and install them once you restart your PC.

Several users reported that installing the latest updates fixed the trouble with the Mail app, so exist sure to try that.

half-dozen. Plough off Sync settings

  1. Open the Settings app.
  2. Now navigate to the Accounts section.
    Mail app not starting Windows 10
  3. From the menu on the left select Sync your settings.
  4. In the right pane, locate Sync settings and turn it off.
    Windows 10 Mail app not opening

If the Mail app is non working on your Windows 10 PC, yous might be able to solve the problem simply by turning off your Sync settings.

After turning off Sync settings, yous merely have to restart your PC to utilise the changes.

One time your PC restarts, the problem should be fixed. If everything works well, y'all can turn Sync settings back on once again if you want.

7. Change your localization settings

  1. Press Windows Central + S and enter the Control Panel.
  2. Now select Control Panel from the listing of results.
  3. When Control Console opens, select Region.
    Windows 10 Mail app crashing
  4. Navigate to the Location tab and set Domicile location to your land.
    Windows 10 Mail not receiving emails
  5. Now go to the Authoritative tab and click on the Change arrangement locale push.
    Mail app is not working in Windows 10 keeps closing
  6. Select your state from the Electric current system locale bill of fare and click on OK to save the changes.
    Mail app is not working in Windows 10 keeps crashing
  7. Now click on Use and OK in the Region window.
    Mail app is not working in Windows 10 keeps shutting down

According to users, you lot might be able to gear up the trouble with the Mail app simply by changing your localization settings.

Users reported that the Mail app is not working for them on Windows ten, merely after changing the localization settings, the trouble was resolved entirely.

After changing the organisation locale, check if the problem with the Mail service app still appears. Several users reported that changing the locale fixed the issue for them, so feel free to attempt it out.

Some users are likewise suggesting turning on and off Sync settings feature equally well, so you might want to try that.

vii. Use Control Prompt, PowerShell and DISM

7.1 Run a Arrangement File Checker scan

  1. Press Windows Central + S to open the search tab and enter cmd.
  2. Select Run equally administrator from the list to open Command Prompt as ambassador.
    • If you lot don't have Command Prompt available, feel free to use PowerShell instead.
  3. When Command Prompt opens,type in this line and press Enter to run it.
    • sfc /scannow
      Mail app not updating
  4. The scanning process volition at present first. SFC scan tin take 10-xv minutes, so be patient and don't interrupt it.

Once the SFC scan is completed, bank check if the issue is resolved. If the SFC scan can't prepare the problem, or if you tin't run SFC scan at all, you might desire to attempt using DISM scan instead.

7.two Run a DISM browse

  1. Get-go Command Prompt as administrator.
  2. When Command Prompt opens, enter this line, and press Enter to run it
    • dism /online /cleanup-epitome /restorehealth
      Mail app not starting Windows 10
  3. DISM scan will now offset. Keep in mind that this scan can take 15-20 minutes, so don't interrupt it.

According to users, if the Mail app is not working in Windows x, yous might be able to fix the problem past performing SFC and DISM scans.

These scans are designed to repair corrupted organisation files, and after you perform them, the result should be resolved.

Once the DISM browse is finished, check if the problem notwithstanding persists. If you couldn't run an SFC scan before, be certain to run it after performing a DISM scan. Now check if the problem still appears.

Some users are likewise recommending to use a PowerShell command to set this issue. Nosotros have to warn you that this command is rather powerful and it tin can crusade problems with other applications if you don't utilize it properly.

Since this control is potentially dangerous, keep in heed that you're using it at your own risk.

7.two Run a PowerShell command

  1. Right-click the Start button and select Windows PowerShell (Admin) from the list.
    • This command requires administrative privileges, and if y'all don't showtime PowerShell as an ambassador, you lot won't be able to perform it.
  2. When PowerShell opens, paste the following command, and press Enter to run information technology:
    • Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Annals "$($_.InstallLocation)AppXManifest.xml"}
      Windows 10 Mail app not opening

After the PowerShell command is executed, the issues with the Post app should disappear.

8. Reinstall the Post app

eight.one Uninstall the Post app using PowerShell

  1. Make sure that you lot're logged in as an administrator.
  2. At present offset PowerShell as administrator.
  3. When PowerShell opens, paste this line, and press Enter to run it:
    • get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage
      Windows 10 Mail app not syncing

If the Mail service app is not working in Windows 10, yous might exist able to ready the issue simply by reinstalling information technology. To reinstall the Mail app, you'll demand to employ PowerShell by running the command from above.

8.ii Uninstall the Mail app using a dedicated uninstaller

If you lot're not comfy using PowerShell, y'all can remove the Mail app past using third-party uninstaller software for PC.

This list of uninstaller software nosotros compiled volition help you choose ane compatible with your PC, so you can delete any apps; even the nigh stubborn ones are eradicated and you tin rest assure that it won't exit whatever leftovers behind.

Expert Tip: Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your organisation may be partially broken. We recommend installing Restoro, a tool that volition scan your automobile and identify what the fault is.
Click here to download and start repairing.

Afterward running the remover tool, you will recover the gratuitous infinite on your PC that was chock-full with the remains of all useless files that you didn't fifty-fifty know existed on your hard drive.

eight.iii Reinstall the Postal service app from Microsoft Shop

  1. Press Windows Fundamental + Due south and enter shop.
  2. Select Microsoft Store from the list of results.
  3. In the search bar, enter Mail service and select Mail and Calendar from the list of results.
    Windows 10 Mail not receiving emails
  4. Now click the Install button to install Postal service application again.

Yous demand to install it again from Microsoft Store. To exercise that, follow the steps above.

8.4 Reinstall the Mail service app using PowerShell

Several users claim that yous can also reinstall the Mail service app simply by starting PowerShell as administrator and running this command: Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Mail app is not working in Windows 10 keeps closing

After reinstalling the Mail application, the consequence should be completely resolved.

9. Change the owner of the windows/communications/apps directory

  1. Navigate to this directory:
    • C:Program Files
  2. Look for WindowsApps directory.
  3. If this directory isn't available, you need to go to View and bank check Subconscious items.
    Mail app is not working in Windows 10 keeps crashing
    Now locate WindowsApps directory, right-click it and choose Properties from the carte du jour.
    Mail app is not working in Windows 10 shutting down
  4. When the Backdrop window opens, get to Security and click on Advanced.
    Mail app not updating
  5. Now click the Alter adjacent to the Owner section.
    Mail app not starting Windows 10
  6. Enter your user account name in the Enter the object proper name to select field.
  7. Click on the Check Names button.
  8. If everything is in social club, click on OK to save the changes.
    Windows 10 Mail app not opening
  9. Click on Apply and OK to save the changes.
  10. At present navigate to the WindowsApps directory.
  11. Locate microsoft.windowscommunicationsapps directory, right-click it, and choose Properties from the card.
    Windows 10 Mail app not syncing
  12. Now alter the possessor by repeating Steps iii-5.
  13. Be sure to check Replace possessor on sub containers and objects and click on Apply and OK to save the changes
    Windows 10 Mail app crashing.
  14. Open the Advanced options again.
  15. Click on the Change permissions push button.
    Windows 10 Mail not receiving emails
  16. Now locate Users on the list and double click it.
    Mail app is not working in Windows 10 keeps closing
  17. Check Full control and click on OK.
    Mail app is not working in Windows 10 keeps crashing
  18. At present click on Apply and OK to save the changes.
  19. At present you just have to echo Steps seven-13 for all other microsoft.windowscommunicationsapps directories.
    • We had merely two microsoft.windowscommunicationsapps directories on our PC, simply you might have more.
    • To prepare this problem, it's important to change the ownership and proceeds total control over all these directories.

If your Mail app is not working in Windows 10, you might solve the issue by irresolute the possessor of the WindowsApps directory.

This folder holds all the necessary files that the Post app is using, and after changing the ownership over it, the problems with the Mail service app should disappear.

This is an avant-garde solution, so if you determine to utilise it, be extra cautious and follow the steps closely. Few users reported that you don't have to perform all steps to fix this problem.

According to them, but past changing the possessor of WindowsApps directory, the problem should exist resolved. If this doesn't assistance, you might have to perform all steps from this solution.

ten. Disable your Net connexion

If the Mail app is non working in Windows 10, you might be able to solve the problem with this workaround.

Co-ordinate to users, you can ready this issue simply by disabling your Internet connection for a few minutes, reenabling information technology and try running the Mail app once more.

Few users reported that this solution worked for them, so you might desire to effort it out. This seems like a unproblematic workaround, and you might accept to repeat it if the issue reappears.

11. Prevent Mail and Calendar from accessing your location

  1. Open up the Settings app.
  2. Navigate to the Privacy section.
    Mail app is not working in Windows 10 keeps shutting down
  3. Choose Location from the menu on the left.
  4. Now scroll down and turn off location service for Mail service and Agenda app.
  5. Alternatively, yous can completely disable location service on your PC.
    Mail app is not working in Windows 10 keeps freezing

Many users reported that the Mail app isn't working on their PC. According to them, the upshot was caused by a location service.

To fix the result, you demand to forbid Mail and Agenda from accessing your location.

After disabling location service for the Mail app, the trouble should exist completely resolved.

12. Update your graphics card drivers

Several users reported that the Mail app is constantly crashing on their PC. To fix the issue, users are suggesting to update your graphics bill of fare driver.

According to users, there was an outcome with Nvidia graphics, but after updating the driver to the latest version the issue was resolved.

If the Mail service app is not working in Windows ten, be sure to visit Nvidia's website and install the latest drivers for your graphics card.

13. Perform a Arrangement Restore

  1. Press Windows Primal + South and enter organization restore.
  2. Cull to Create a restore point from the menu.
  3. The System Properties window will at present appear.
  4. Click on the Organisation Restore button.
    Mail app not starting Windows 10
  5. When the System Restore window opens, click on Next.
    Windows 10 Mail app not opening
  6. Now you'll see a listing of all available restore points. If available, check the Show more than restore points option.
  7. Now select the desired restore bespeak and click on Next.
    Windows 10 Mail app not syncing
  8. Follow the instructions on the screen to complete the restoration process.

If the Mail service app is not working in Windows 10, you might be able to solve this trouble by using Arrangement Restore.

In one case your PC is restored, check if the trouble is resolved. Several users reported that Organisation Restore fixed the problem for them, so be sure to try it out.

14. Create a new user account

  1. Open the Settings app and navigate to the Accounts section.
    Windows 10 Mail app crashing
  2. Navigate to Family unit & other people in the left pane.
  3. Now click on Add together someone else to this PC.
    Windows 10 Mail not receiving emails
  4. Select I don't have this person's sign-in information.
    Mail app is not working in Windows 10 keeps closing
  5. Now click on Add together a user without a Microsoft account.
    Mail app is not working in Windows 10 keeps crashing
  6. Enter the desired username and click on Next.
    Mail app is not working in Windows 10 keeps shutting down

According to users, y'all can sometimes fix this problem by creating a new user account.

It seems that the Mail app isn't working in Windows ten if your user business relationship is corrupted. However, you lot can fix this trouble by creating a new user account.

After creating a new account, you need to switch to it and check if the Mail service application works. If and so, you'll need to move your personal files and employ the new business relationship every bit your main one.

This is a desperate solution, merely several users reported that creating a new user account stock-still the problem for them, so exist certain to try it.

Few users reported they fixed the issue by creating a new Microsoft user account. To exercise that, outset, you need to modify your account from Microsoft to local.

This is relatively uncomplicated and you can exercise it by following these steps:

  1. Open up the Settings app and go to the Accounts section.
  2. In Your info section click on Sign in with a local account instead.
    Mail app is not working in Windows 10 keeps freezing
  3. Enter your account's password and click Side by side.
    Mail app not updating
  4. Now enter the desired user proper noun and click on Next.
    Mail app not starting Windows 10
  5. Lastly, click on the Sign out and finish button.

Now you just accept to log back into your local business relationship and add together a new account by following Steps 1-two from the showtime of this solution.

Be sure to enter your Microsoft account electronic mail and follow the instructions on the screen to create a new account.

After doing that, switch to a new business relationship and check if the problem is resolved.

15. Reset Postal service app

  1. Open the Settings app and navigate to the Apps section.
    Windows 10 Mail app not opening
  2. A list of all installed apps will appear.
  3. Select Postal service and Calendar and click on Avant-garde options.
    Windows 10 Mail app not syncing
  4. Now click the Reset push button. A confirmation window will appear.
  5. Click on the Reset button to proceed.
    Windows 10 Mail app crashing

If the Post app is not working on Windows 10, you might be able to fix information technology simply by resetting it. This is a rather simple process, and you tin can do information technology by post-obit these steps:

Later on resetting the Postal service app, its information will be deleted and about problems with it volition be resolved.

xvi. Use the Windows Shop Apps troubleshooter

  1. Press the Windows key + Southward keys, type troubleshoot and select Troubleshoot settings from results.
  2. Click on Additional troubleshooters.
  3. Now select the Windows Shop Apps troubleshooter and click on the Run the troubleshooter push.
  4. If the system will find any issues with the Postal service app it will repair it.
  5. In the end, yous will too receive the suggestion to reset an app.
  6. Click on the Open Apps & features push.
  7. Select the Mail service and Calendar app from the listing and select Advanced options.
  8. Scroll downwards until you see the Reset pick and click on it.
  9. You will receive a warning message that this activity will delete all the data of the app, including preferences and sign-in data. Click the Reset push button if you agree with that.

If you lot're having problems with the Post app and other Microsoft Store apps, you lot might be able to fix the trouble by using this solution.

Several users are suggesting running the Windows Store Apps troubleshooter and using it to browse your PC.

The troubleshooter will cheque your universal apps and fix any potential issues. Afterward using the troubleshooter, check if your Mail app is working.

Resetting the Mail & Calendar app tin besides do the trick so make sure you try it but be enlightened that by resetting the app you will lose all data from the app, including the sign-in data.

17. Reset Microsoft Shop cache

  1. Open Control Prompt as administrator.
  2. When Command Prompt opens, enter wsreset.exe and printing Enter to run it.
    Windows 10 Mail not receiving emails
  3. Wait for a couple of moments while Windows clears the cache.

Co-ordinate to users, yous might exist able to set up this trouble simply by resetting the Microsoft Store enshroud. This isn't a universal solution, merely few users reported that information technology worked for them, so you might want to try it out.

Later on doing that, try to start the Mail service app and check if the result even so persists.

18. Perform an in-identify upgrade

  1. Download Windows 10 ISO file from Microsoft'south website. Double click the ISO file to mount it.
  2. Now navigate to This PC and open the mounted ISO file.
  3. Locate setup.exe and double click information technology to run it.
  4. At present y'all'll be asked to download and install the updates. This isn't mandatory so you lot tin select Not right now option. Click Next to keep.
  5. Follow the instructions on the screen until y'all become to the Ready to install screen. Click on Change what to keep option.
  6. Select Continue personal files and apps selection and click on Next.
  7. The upgrade process will now commencement. This tin can have a while so be sure not to interrupt it.

If the Postal service app is not working in Windows 10, you might accept to perform an in-identify upgrade in order to fix information technology. This process will upgrade your Windows 10 while keeping all your files intact.

Nosotros have to warn you that this process tin take a while, so be certain non to interrupt it. To perform an in-place upgrade, perform the steps in a higher place.

Once the process is completed, your Windows x will be upgraded to the latest version, and problems with the Mail app will be fixed. Keep in mind that you tin can perform this procedure past using Media Cosmos Tool also.

⇒ Download Media Cosmos Tool

And so select the Upgrade this PC at present choice. The tool will download the necessary files and guide you to the upgrade process.

Many users reported that in-place upgrade fixed this problem for them, then yous might want to try it out.

Few users claim that you can also ready this trouble by resetting Windows 10, but this is a desperate solution that will delete all your files.

Before you endeavour an in-place upgrade or Windows 10 reset, we strongly suggest trying all other solutions from this article.

That's it, we hope that at to the lowest degree one of these solutions helped yous to solve your problem with the Mail app non working in Windows ten.

If you lot have any comments, suggestions, questions, or maybe some other solution for the trouble with the Mail app in Windows ten, go out your comments in the department below.